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Terms of Service & Privacy Policy

Your privacy is important to us. It is Soil + Rain LLC’s policy to respect and protect your personal information in accordance with applicable laws. This page outlines how we collect, use, and safeguard your data, as well as important details about our business policies.

Japan Koji Culture Association Online Course Privacy Policy

Soil+Rain LLC (hereinafter referred to as "the Company") appropriately handles customers' personal information obtained in relation to the online courses provided by the Company (hereinafter referred to as "the Course") in accordance with the following policy.

1. Definition of Personal Information

Personal information refers to information that can identify a specific individual, such as name, address, phone number, and email address. It also includes information that, when combined with other data, can be used to identify a specific individual.

2. Methods of Collecting Personal Information

The Company collects personal information through the following means:

  • Information provided when applying for or inquiring about the Course

  • Information provided through surveys and feedback forms

  • Other information obtained through legal and fair means as necessary for providing our services

3. Purpose of Use of Personal Information

The Company uses the collected personal information for the following purposes:

  • Course management, administration, and support

  • Providing information and services related to the Course

  • Responding to customer inquiries

  • Conducting surveys and analysis to improve our services

  • Other related operations necessary to achieve the above purposes

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties except in the following cases:

  • When the individual has given consent

  • When required by law

  • When necessary to protect human life, body, or property, and obtaining consent is difficult

  • When providing information to a subcontractor within the necessary scope (e.g., payment processing companies)

5. Management of Personal Information

The Company takes the following measures to prevent leakage, loss, or damage of personal information:

  • Implementing appropriate access restrictions and management systems

  • Conducting employee education and awareness programs

  • Enhancing security measures for systems handling personal information

6. Disclosure, Correction, and Deletion of Personal Information

Customers have the right to request the following regarding their personal information:

  • Request for disclosure

  • Request for correction, addition, or deletion

  • Request to suspend use or stop providing information to third parties

To make a request, please contact the inquiry address below. Please note that identity verification may be required.

7. Changes to the Privacy Policy

The Company may revise this policy as necessary. The revised policy will take effect from the time it is posted on our website.

8. Contact Information

For inquiries regarding the handling of personal information, please contact us from 'Contact / Get in touch.'

Disclosure Based on the Act on Specified Commercial Transactions

1. Pricing & Payment Details

  • Sales Price: As displayed on the sales website.

  • Additional Fees:

    • Shipping Fees: Customers are responsible for shipping fees for international deliveries.

    • Bank Transfer Fees: Customers are responsible for any bank transfer fees.

  • Payment Timing: Payment will be charged according to the withdrawal date set by the respective credit card company.

  • Payment Methods:

    • Credit Card (Visa, Mastercard, American Express, JCB, Discover, Diners Club)

    • Bank Transfer (Customers are responsible for bank transfer fees.)

    • PayPal

2. Service Delivery & Course Start Date

  • Courses will be provided on the scheduled course date or the reserved date.

  • Customers may begin the course on the designated start date after the Company has confirmed both the application and payment completion.

3. Cancellation, Refund, and Return Policy

As a general rule, cancellations and refunds due to customer circumstances are not accepted once payment has been confirmed.

4. Payment Method Details

  1. Credit/Debit Cards

    • Accepted brands: Visa, Mastercard, American Express, JCB, Discover, Diners Club

  2. PayPal

    • Payments can be made via direct debit from a linked bank account or a credit/debit card registered to the PayPal account.

  3. Bank Transfer

    • Payments can be made via bank transfer to our Japanese bank account (Sumishin SBI Net Bank).

    • For international transfers, all transaction fees, including bank handling fees and exchange rate differences, must be covered by the sender. The full invoice amount must be received in Japanese yen (JPY).

    • Please ensure that any applicable fees are paid in addition to the course fee to avoid short payments.

Note:

  • Additional transaction fees may apply depending on the payment method.

  • Payment receipts issued by financial institutions or credit card companies serve as proof of payment. The Company does not issue separate receipts, so please keep your transaction records safe.

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